If you've faced difficulties while using the app or need more information about how Family Locator can take care of your and your loved one's safety, please reach us at firstname.lastname@example.org. We'll be glad to assist you.
For Android users:
- Go to the Play Store on your device.
- Tap Menu > Subscriptions.
- Find GeoZilla subscription there and disable auto-renew.
For more information on Google Play subscriptions click here.
For iOS users:
- Go to Settings > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to sign in or use Touch ID.
- Tap Subscriptions.
- Tap the subscription that you want to manage.
If you're being charged for a subscription, but you don't see it in your list of subscriptions, it might be billed through someone other than Apple.
You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.
For more information on App Store subscriptions click here.
Still have questions? Drop us a line at email@example.com. We’ll be glad to help you.