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Can I get a refund for my subscription?

Dmytro
  • Updated

You can request a refund within 30 days from the moment of purchase in case of reported technical bugs with our app. If the reason is other than a technical bug - there are no refunds for any unused time on a subscription as per our Terms of Use.

Please, contact us at help@family-locator.com to get help with the refund.

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Comments

7 comments

Date Votes
  • Aesha
    This is regarding the app. I have done the 1750/- payment on May 2022. and have not used the app in any cas because it was not working properly. I was unaware that the app got me subscribed for monthly plan of 1750 . From may onwards 1750 getting deducted from my credit card and i was not aware. And why i have been subscribed without asking my consent? and that too the year was till 2046. For 24 years you have subscribed me without asking me?! 
     
    Please refund my money back , I have lost 12250/- for 07 months. 
    0
  • Dmytro

    Hello Aesha!
    As I can see, you are already in touch with our support team.

    Regards, Dmytro

    0
  • خسرولاریجانی

    Comments

    0
  • Dmytro

    Hello! Please, drop us a line at help@family-locator.com so we can assist you.

    0
  • bryan fabro

    Please refund my money my cousin accidently purchase it so please give my money back

    0
  • Dmytro

    Hello Bryan! Please, drop us a line at help@family-locator.com so we can assist you.

    0
  • bryan fabro

    I'm messaging at your email

    0

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