This article will give you a walkthrough of Family Locator sections to help you get familiar with the app.
User Menu (Your name)
The User Menu is your central hub for account management. Manage your profile here. You can update your contact information, customize your profile icon, change password or delete your account.
My family
In My family section, you have full control over your private circle. You can easily expand your group by inviting new family members or remove existing ones, ensuring your map stays organized and secure.
For more information about inviting your family members, please read this article.
Zone Alerts
The Zone Alerts section allows you to set up virtual boundaries around important places like home, school, or work. In this section, you can Set up Safe, Danger and One-time zones, as well as their various settings.
For more information about Zone Alerts, please check this article.
Settings
The Settings menu provides comprehensive control over your profile and safety protocols. Manage your safety features by configuring Alerts and SOS phone calls, or toggle Accuracy Circles for a more detailed map view. Additionally, this section facilitates account maintenance, including Subscription restoration, Technical help, and Account deletion.
Subscription management
Here you can explore our FAQs for quick support and subscription management tips.
Contact Support
The Contact Support button is your direct line to our help team. If you encounter any technical issues, have questions about your subscription, or need assistance with app features, tap here to send us a message. We are here to ensure you have the best possible experience.
About
Here you can see the version of Family Locator, leave feedback about us, or share the app with a family member.
Still have questions? Drop us a line at help@family-locator.com. We’ll be glad to help you.